Cookie policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, pixels, and tracking scripts.

2. Categories of Technologies

• Strictly necessary storage entries: required for core functionality and user-requested settings.
• Functional storage entries: improve usability, such as language and session continuity.
• Analytics/marketing technologies: only used when implemented and where a valid legal basis (usually consent) exists.

3. Legal Basis

• Necessary technologies are used based on legitimate interests and applicable TTDSG/ePrivacy exemptions (Art. 6(1)(f) GDPR in conjunction with Sec. 25 TTDSG where applicable).
• Non-essential technologies (e.g., analytics or marketing) require your prior consent (Art. 6(1)(a) GDPR and Sec. 25(1) TTDSG, where applicable).

4. Technologies Currently Used on This Website

• greyrock-consent (localStorage): stores whether you selected “Accept all” or “Essential only”; kept until changed or deleted by you.
• greyrock-chat-session (sessionStorage): maintains chat session continuity; deleted when the browser session ends.
• greyrock-chat-log (sessionStorage): keeps the conversation history while the chat can be reopened in this tab; deleted when the browser session ends.
• The language follows the page address (e.g., /en); nothing is stored on your device for this.

5. Cookie/Storage Lifetime

• Session-based entries are removed when your browser session ends.
• Persistent entries remain until they expire, are overwritten, or are deleted manually.
• Storage duration depends on technical purpose and your actions in browser settings.

6. Third-Party Services

Our website may include integrations to third-party services (e.g., communication tools). Their own privacy/cookie rules may apply when you use those services.

Where providers process data on our behalf, contractual safeguards (including DPAs) are in place. For third-country transfers, GDPR safeguards (e.g., SCCs) are applied where required.

7. Managing Your Preferences

• Use the cookie banner options “Accept all” or “Essential only”. You can change your choice at any time via “Cookie settings” at the bottom of every page.
• You can delete stored consent/preferences in your browser and set a new choice on your next visit.
• You can also clear or block cookies/local storage entries in browser settings.

8. Withdrawal and Future Changes

If we introduce additional non-essential tools in the future, they will be activated only after required consent and this policy will be updated accordingly.

You may withdraw consent for future processing at any time by changing your settings and deleting previously stored consent entries.

9. Do Not Track

Browser-level Do Not Track (DNT) signals are not uniformly standardized. We prioritize explicit user choices from our consent mechanisms.

10. Changes to This Policy

We may update this Cookie Policy due to legal, technical, or provider-related changes. The current version is always available on this page.